ATR - ALT - Fleet Technical Support & Support Improvement Projects Apprenticeship
Société : airbus Lieu : Haute-Garonne (Occitanie)
Descriptif du poste
Société : airbus Catégorie : Stage Filiere : IT/Etudes, développement et intégration Lieu : Haute-Garonne (Occitanie)
Mission
Job Description:
Want to join the ATR adventure? An apprenticeship opportunity has just opened on our site in Blagnac !
In 2024, ATR has been awarded the Happy Trainees label. 95.8% of students recommend our company after their apprenticeship or internship.
What we will do together:
Being an apprentice at ATR means being integrated into a team as a full member with a real scope of intervention and responsibilities. You will have the opportunity to learn and develop your skills and experience within a market leading company!
Detailed description of the mission:
- Event organization activities:
Prepare meeting presentations and minutes
Support for the preparation of PowerBi dashboards
Participate in the organization of events (Operator Conference, TechConnection, FOCUS, Customer Day, etc.)
- Activity Customer Satisfaction Survey Improvement Plan and project management
Consolidate all improvement actions
Prepare meeting presentations and minutes
Support in PowerBi/Qualtrics dashboard
Support communication with Customers
- Technical Support Activity
Identify recurring technical issues in the in service fleet which require specific investigation in terms of airworthiness, design, reliability or quality.
Participate in the definition of mitigation measures and resolution of in-service problems, in cooperation with the Program, Engineering and Purchasing departments.
Coordinate all activities to ensure accurate governance of the customer service and technical support knowledge database.
Coordinate the contributions of the Engineering, Quality, Program and Purchasing departments to ensure effective deployment of technical support actions to ATR operators.
This apprenticeship is designed for you
You have at least a Bac +2 in engineering or project management with the possibility of doing a work-study program. Knowledge of Lean management is a plus and understanding of the IT environment is a real asset.
You are proactive and come up with new ideas by proposing innovative solutions.
You have team spirit, ability to connect and coordinate multicultural teams and cross-functional activities.
You have good communication (written and oral) and relational skills.
You are fluent in French and English
Calendar
Starting date: September 2024
How does the recruitment process work?
The recruitment process takes place in two stages after the analysis of your CV:
Technical interview with Manager: Last step of the process you are almost there! The course manager will contact you for a validation interview.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
