Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a French Speaking Customer Support representative to join our team in Greece, complete with a fully paid relocation package! This role is perfect for individuals who wish to experience the vibrant culture of Greece while providing exceptional service to our French-speaking customers. In this position, you will address customer inquiries and resolve issues, ensuring a positive experience for all clients. If you are fluent in French and eager for a new adventure, we invite you to apply!
Responsibilities
Provide exceptional customer support through various channels, including phone, email, and chat in French.
Assist customers with inquiries regarding products and services offered by the company.
Effectively manage and resolve customer complaints while ensuring satisfaction.
Educate customers about services and help guide them through processes.
Document customer interactions accurately for continuous improvement and quality control.
Collaborate with team members to enhance the overall customer experience.
Requirements
Fluency in French (both spoken and written) is required.
Strong communication and interpersonal skills.
Previous experience in customer service or support roles is preferred.
Excellent problem-solving abilities with a focus on customer satisfaction.
Willingness to relocate to Greece and embrace a new cultural environment.
Positive attitude and ability to work effectively in a team-oriented setting.
Familiarity with customer service software is a plus.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
